Teslimat ve İade Şartları | Clubby Media

Delivery & Return Policy

Last updated: August 2026

SELLER INFORMATION
Gani Medya ve Reklam Danışmanlık Hizmetleri Ticaret Limited Şirketi
Brand: Clubby Media
Address: Zuhtupasa Mah., Bagdat Caddesi No:32, 308-309-310, Kadıköy, İstanbul
Email: info@clubbymedia.com
Tax No: 3891889074 — Tax Office: Göztepe
MERSIS No: 0389188907400001

1. Service Delivery

Clubby Media provides digital services including social media management, digital content production, advertising film production, web design, AI-powered content creation and related digital marketing services. All services are delivered digitally; no physical product shipment is involved.

Service delivery timelines vary based on project scope and are specified in the project plan agreed upon with the client at the start of each project.

2. Delivery Method

Completed work is delivered via email, digital sharing platforms (Google Drive, WeTransfer, etc.) or directly through the relevant publication channels. The delivery date is the date on which the relevant files or links are sent to the client.

3. Cancellation & Return Policy

As our services are digital in nature, no refunds are provided for work that has been delivered and approved by the client. This is based on the digital content exception to the right of withdrawal under applicable consumer protection legislation.

4. Project Cancellation

In the event of a cancellation request during a project, fees will be charged proportionally to the work completed up to that date. The completed work ratio will be communicated to the client in writing by the project manager.

5. Revision Rights

Revision requests for delivered work are handled within the revision rights specified in the project agreement. Additional requests outside the scope of the agreement are priced separately.

6. Complaints & Contact

You may direct any complaints or requests regarding our services to info@clubbymedia.com.